One Sky TI Sans Soucis - Service companies
IT without worries - Service companies
A robust and secure IT infrastructure for the service sector
In the service sector, business continuity relies on high-performance, secure IT systems. One Sky's worry-free IT service ensures that your IT infrastructures run without interruption, supporting all your business tools, including CRM systems, project management software, and collaboration platforms such as Microsoft 365 or Google Workspace. We make sure your software and systems are always up to date, minimizing the risk of breakdowns or failures.
We also offer IT audit and strategic planning services to meet your specific needs. This includes IT security audits (penetration testing, Dark Web analysis, phishing campaigns, etc.), as well as solutions that comply with Bill 25 for the protection of personal information. Thanks to our expertise, we can support you in implementing legal and technical measures to ensure that your sensitive data is managed securely and in compliance with regulations.
Security and management of sensitive data: Since the management of confidential data is crucial in service companies, our cybersecurity experts implement rigorous protocols to protect your information, whether it's customer, financial or internal data. We offer automatic backup solutions and data recovery strategies to ensure that your critical information remains protected, even in the event of a disaster.
In short, we provide :
-
Comprehensive support for your software environments, CRM tools and collaboration platforms
-
Regular updates to guarantee software performance and security
-
Cybersecurity solutions to protect your sensitive data and comply with regulations (Law 25).
-
Data backup and recovery systems to guarantee business continuity.
- IT security audits and strategic plans to anticipate problems and strengthen your systems.
IT Challenges
Workflow optimization
Service companies depend on office software, CRM and project management tools to improve productivity and efficiency. Fluid management of these tools is essential to ensure efficient operations.
Managing sensitive data and complying with Bill 25
The handling of sensitive data, such as customer information, requires enhanced protection. Law 25 imposes new obligations on companies with regard to the protection of personal information, making the implementation of compliant systems essential.
Remote collaboration and continuity
With teams often geographically dispersed or telecommuting, it's essential to ensure fluid, secure connectivity, with no latency or downtime. The slightest malfunction in collaboration tools can result in lost productivity.
Secure document deposit systems
Companies often need a secure space for sharing and depositing sensitive documents, guaranteeing the confidentiality and security of exchanges.
Our specific IT SOLUTIONS
Office and network support
We install, update and maintain your office and CRM software (Microsoft 365, Google Workspace, etc.), optimizing your internal processes and guaranteeing business continuity.
Cybersecurity
Our solutions include the implementation of robust security systems to protect your remote access, data transfers, and ensure compliance with Law 25. This includes regular vulnerability testing, as well as audits to reinforce your security.
Data backup and recovery
Our automatic backup and disaster recovery solutions ensure that your critical information is protected and accessible at all times, minimizing the risk of data loss.
Complete IT infrastructure management
We take care of the complete management of your IT infrastructure, from software to networks, to ensure that your company has secure, high-performance systems tailored to your operational and legal needs.
Teleworking issues and securing work environments
We implement solutions to secure remote connections and working environments, enabling your teams to work efficiently and securely, regardless of their location.
To learn more about our IT packages,
contact one of our experts!
Our worry-free IT packages
basic
- Remote user support
- Manage user requests via a web portal
- Problem identification and resolution
- Remote user support and question management
- Surveillance and protection
- Licensing, monitoring and management of network and e-mail protection
Standard
- Everything incljut from the standard packages plus:
- Surveillance and protection
- Monitoring server architecture and communications equipment
- Weekly monitoring of network applications and communications infrastructure
- Proactive architecture management
- Implementing good business practices
- Support and updates for Windows 10+ workstations and Windows 2019+ servers
- Support and updates for tablets and smartphones
- Support and updates for office and network applications
- Backup updates including weekly status check
- Computer inventory management
- Checking server checklists and log files
no worries
- Everything incljut from the standard packages plus:
- IT analysis and strategic planning
- Ti service statistical review and risk/impact analysis
- Service and resource planning
- IT strategic planning and budgeting